This being my first home purchase, I was a little apprehensive about the process. Jo put all those fears to rest almost immediately when she clearly explained to me the process of getting a loan and answered all my questions. I understood what needed to be done and what was being done behind the scenes in order to get the loan without any difficulties. The support staff was a tremendous help. Chalei did an excellent job requesting the required documents and keeping the process going and on track. I would highly recommend Hawaii VA Loans to any veteran wanting a loan to buy a home. Thank you so much!