We have worked with other companies in the past to refinance with a VA loan but this has been the best experience by far. We were very impressed by the professionalism shown by our Loan Specialist, Tamotsu Iwaishi. He was consistent and timely in his communication with us every step of the way and we feel that he went above and beyond what was necessary in order to get us the best loan possible – even advocating on our behalf when there were bumps in the road. His friendly demeanor and commitment to getting us the best loan for our needs, really made this a very smooth and painless process. I would highly recommend him and this company to any of our friends looking to refinance their property. Mahalo for your help!