We were pleasantly surprised how easy Brenda made the loan process feel. My husband and I provided a unique situation that she effectively handled. My husband was deployed to the Middle East throughout the whole process, which created several hurdles. As this was my first time going through the loan process, I could have easily become overwhelmed. Brenda was a calming professional and provided me with detailed information and effectively managed the time difference between my husband and I. I was encouraged to ask questions (and I certainly did!). Brenda collaborated with our realtor and kept us informed. My husband and I were extremely impressed and very grateful for Brenda’s attention to detail and genuine interaction that she expressed!