Jennifer Gustafson was on top of her game from the first time I called her to inquire about my streamline VA-Refinance. She kept an eye on the rates for a few weeks everyday and got in contact with me the day she saw a drop in the rate that made sense to save me a significant amount of money monthly on my mortgage and met all the guidelines of the streamline. She got us the rate locked in that day and the process was just smooth sailing from there. Jennifer was very communicative throughout the whole re-finance through the whole process and was always available to answer any question I had! I loved the knowledge that Jennifer had on the regulations and requirements of the loan because it gave me assurance through out the process the loan was on track to the finish line. I honestly could not have asked for a better loan officer to complete this re-finance for us! I would highly recommend anyone needing a VA loan or VA re finance to consider Jennifer to process your loan she will have your back from the beginning till the end.
Also would like to recognize Dane Costa for going out of his way to meet me at the Kapolei office to go over and sign my loan docs. Hawaii VA Loans employees are fantastic and most defiantly will go out of their way to cater to you!
Thank you to all the staff at Hawaii VA Loans! I appreciate all of your hard work!